Privacy Policy

Effective Date: Jan 1st, 2025
Hatra Home ('we,' 'our,' or 'us') values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and mobile application.

1. Information We Collect

• Account Information: Name, email address, phone number, preferred language, and currency.
• Location Data: For location-based features, such as property searches.
• Cookies: To remember user login sessions and enhance your browsing experience.

2. How We Use Your Data

We use your data to create and manage user accounts, match users with properties, and send optional push notifications.

3. Data Sharing

We do not share your personal data with third parties. However, we use third-party services to enhance your experience, such as improving photo quality.

4. Data Storage

Your data is securely stored on external servers, as we do not maintain proprietary servers.

5. User Rights

• Create, edit, or delete your account.
• Publish properties under expert agents.
• Opt-out of marketing emails at any time.

6. App Permissions

• Location: For location-based property searches.
• Notifications: Optional updates and alerts.
• Photo Access: For uploading property images.

7. Children's Data

Our platform is accessible to all users and does not collect sensitive data warranting special restrictions for children.

8. Data Security

We employ industry-standard practices, such as encryption, to protect your data. However, no system is completely secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website and mobile app with the effective date.

10. Contact Us

Hatra Home
Email: info@hatrahome.com
Phone: 0750 927 2525, 0770 927 2525, 0787 927 2525